C3 History

  • Founded in January of 2011

  • Previous to 2011, briefly operated as a subcontractor to a national theatre cleaning company

  • Combined engineering, accounting and entrepreneurial backgrounds to create a better janitorial experience for clients and employees

Services Offered

  • Overnight cleaning services

  • Porter services during business hours

  • Basic floor maintenance (carpet & hard surface floors)

  • Detailing services - necessary periodic maintenance cleaning

  • Chemical Solutions

Expertise and Experience in the Movie Theatre Industry

  • CEO and National Director of Operations have a combined experience of over 40 years in the industry

  • Evolved cleaning practices from sloped style, to stadium, to luxury recliners

  • Has provided services to locations in 30 of the 50 US states

  • Consulted on multiple theatre designs from the vantage point of cleaning services

Structure

  • Simple structure: CEO, CFO, Director(s) of Operations, Area Manager(s), Team Leader(s), Team Member(s)

Staffing and Training

  • C3 Director of Operations works with Area Manager(s) to screen candidates. At start up, DO arrives to train for 2-4 nights. From there, the AM continues to train until team is up to speed. There is a minimum requirement of a monthly visit to each location by DO’s or AM’s for inspections and continuous training

  • Team members check in/out nightly via Connecteam. Following shifts, photos of finished work are posted and notes are made regarding concerns, supply needs or any important information needing communicated

  • Area Managers provide weekly reports via Basecamp on the status of their assigned locations and any areas of concern. Area Managers and Directors of Operations participate in a bi-weekly Operations meeting with the CEO & CFO

  • C3’s Monthly Contact program ensures upper management is in frequent communication with General Managers to encourage proactive handling of any concerns

  • C3’s turnover, specific to movie theatre cleaning, is under 5%

Additional Notes & References

  • C3 encourages use of a single point of contact. Clients can call/text (844 - I NEED C3) or email (operations@cleaningbyc3.com) and information will be immediately received by the entire operations team

  • C3 continues to apply technology to services in an effort to improve communication, increase efficiency and promote transparency and accountability. A current project with Mero Technologies involves the use of technology to validate cleaning, monitor occupancy and supplies, and analyze efficiency

  • Available references:

    • COO of Emagine Entertainment

    • Director of Operations of Premiere Cinemas

    • VP of Operations of Flix Brewhouse

    • CEO of Scene One Entertainment/BTM Cinemas

    • VP of Operations Entertainment Consultants International (Cordish)

    • Additional references inside and outside of the movie theatre industry are available…